Privacy Policy
Ark of Highland Lakes
Effective Date: 1-1-2025
Ark of Highland Lakes (“Ark,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the trust of our donors, volunteers, partners, and community members. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, make a donation, register for an event, volunteer, or otherwise engage with Ark of Highland Lakes.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Donation and payment information
- Event registration details
- Volunteer or ministry interest information
We may also collect limited non-personal information automatically, such as browser type, device type, pages visited, and general site usage data to help improve our website and communications.
How We Use Your Information
Ark of Highland Lakes uses the information you provide to:
- Process donations and event registrations
- Communicate about programs, events, and ministry updates
- Respond to inquiries or requests
- Coordinate volunteers and ministry services
- Comply with legal, financial, and reporting requirements
- Improve our website, outreach, and services
We only use your information in ways that are consistent with our mission and values.
Donations and Payment Processing
Online donations and ticket purchases are processed through trusted third-party platforms such as Stripe, Give Lively or other secure payment processors. Ark of Highland Lakes does not store or have access to your full credit card or banking information.
Each third-party provider maintains its own privacy and security practices, and we encourage you to review their policies when making a donation or purchase.
Email Communications
If you provide your email address, you may receive communications related to:
- Ministry updates
- Event information
- Fundraising appeals
- Volunteer opportunities
You may unsubscribe from non-essential communications at any time using the link provided in our emails or by contacting us directly.
Sharing of Information
Ark of Highland Lakes does not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers who assist with operations (such as email platforms or donation processors)
- When required by law or legal process
- To protect the rights, safety, or property of Ark of Highland Lakes or others
All partners are expected to maintain appropriate confidentiality and security standards.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we strive to use industry-standard safeguards to protect your data.
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may adjust your browser settings to disable cookies if you prefer, though some site features may not function properly.
Children’s Privacy
Ark of Highland Lakes does not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.
Your Choices and Rights
You may request to:
- Review or update your personal information
- Opt out of certain communications
- Ask questions about how your information is used
To make a request, please contact us using the information below.
Changes to This Policy
Ark of Highland Lakes may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Ark of Highland Lakes
Phone: (325) 423-3662
Email: info@arkofhighlandlakes.org
Website: https://arkofhighlandlakes.org