2025 Flood
Ark Operations Report
The Ark of Highland Lakes launched its flood response Saturday July 5 at the request of Emergency Management, opening an immediate shelter for displaced residents at Marble Falls Middle School. Later in the day we also helped establish a secondary shelter in the Burnet Community Center as well. We served 24 people during the approx 15 hours of shelter operations, this included assistance with their pets, food/water, dry and clean clothing, and an initial place to stay while we helped coordinate hotel stays or family/friends to assist the people without homes.
By Sunday, full disaster operations were underway—mobilizing volunteers for donation intake, food distribution, and support for survivors, first responders, and volunteers. Trained muck-out teams were deployed into the field beginning July 6th. By July 19th, more than 100 cases had been ‘mucked-out’ and long-term recovery was underway. We are now into full scale long-term recovery and will be for some time. This consists of case management, shepherding, construction and rebuild, donations management, and repair/replacement of damaged items, including RVs, vehicles, and homes.
Guided by a commitment to compassionate care, Ark combines physical recovery with emotional and spiritual support.
A lot of the media attention has been focused on the flooding in Kerr County. It is quite easy for our smaller (yet still severely impacted) event to be overlooked. We, at Ark of Highland Lakes, are the lead agency in Burnet county for donations management, volunteer coordination, food distribution, and long term recovery. The Burnet County Commissioner’s court affirmed this role by formal approval on July 8th.
Total Cases
RVs/Mobile Homes
12 RVs Provided
Vehicles
Rebuilds/Major Repairs
Shepherding
Total Needed
Current ARK Operations:
We have had administrative support teams working non stop for the duration. This includes data entry, call center, case management, and logistics support people in the office every day and even creating new spaces inside our buildings to help support long-term case management needs.
The Ark Warehouse continues to operate as a donation hub and available for survivors in need of supplies, materials, clothing, and furniture. 9am-5pm Monday – Saturday at 800 Industrial, Marble Falls. Our Commissary continues to provide needed hygiene and cleaning supplies, casseroles and emergency food items, and medical equipment from our office at 700 Ave. T, Marble Falls.
Case Management continues to meet with neighbors one-on-one, collect quotes from contractors or service providers, establish a long term plan for recovery, assign a shepherd (emotional/spiritual support) and set short and long term goals. This also includes financial and material support for long term stability and self sufficiency.
Rebuild teams continue to be deployed with volunteer construction/cleanup teams or contractors, and additional services and needed items. These teams consist of local and national organizations and individuals to make needed repairs, home/property/debris cleanup, fencing repairs, RV/Mobile Home replacements, and problem solving for long term stability.
An Unmet Needs Table has been established to bring local and national non-profit and helping agencies together to help coordinate and distribute the work and financial load associated with long-term recovery.
If you, your organization, your church would like to be a part of this organization, please click the button to contact us.
Shepherding
When disaster strikes, the greatest gift we can give is not just supplies or finances—it’s ourselves. A shepherd walks with a family through the long road of recovery, offering presence, prayer, encouragement, and friendship when the rest of the world has moved on.
ARK Flood Past Operations:
ARK Warehouse
800 Industrial, Marble Falls, TX 78654
This has been the hub for all donations management and community recovery supplies (cleaning supplies, tools, equipment, volunteer teams and supplies, food, etc). This hub has distributed supplies across Burnet county and has made many supply runs to other local non-profits, San Saba County flood response, into impacted communities in Travis and Lampasas Counties, and continues to operate as a collection point, organization/sorting center, and redistribution to those in need. This has included volunteers working non stop to unload, sort, pack, and walk beside clients in need. This resource will be available for flood survivors on an ongoing basis as the needs arise due to homes being repaired or other developments. We have also increased storage capacity via containers and additional warehousing and storage to be able to store and distribute items for the long term need.
Ark A.N.D.Y.
(Abundant Nutrition Delivering Yahweh)
A mobile food and resource trailer has served as a secondary and satellite location in Burnet for supplies, food, and tools distribution. It was stationed at First Christian Church for the first week of the response, then at the Multi Agency Resource Center for the second week, and then back to First Christian for Volunteer team support until long-term recovery began. This will continue to be deployed, as needed, to areas with high poverty or food-desert areas.
Food Distribution Points
For the first 20 days of the flood event, we hosted a food distribution point out of the Warehouse parking lot. Volunteer teams, including food trailers, individual chefs, and people from all over the state came together to provide hot meal service at breakfast, lunch, and dinner to people driving through and hungry, people impacted by the flood, search and rescue teams, first responders throughout the area, and volunteer cleanup teams. This included volunteers to deliver meals across the county and distributions to the ANDY for service from that location as well. More than 18,300 meals were distributed in 20 days and included at least 20 volunteers per day to help operations.
Muck-Out Teams
Operations began on July 6 and were housed out of the Marble Falls Mission Center, with incredible support from the Marble Falls First Baptist Church staff. Each day began with a briefing at 8AM, followed by deployment to a work site. During the first 13 days we were able to deploy 840 volunteers to 103 sites and complete muck-out. This included more than 5,690 volunteer hours and coordination of heavy equipment and operators, brush clean up, demolition of housing/sheetrock/flooring, and general cleaning of mud and damaged items. Additionally, Texans on Mission have been assisting with “shock-wave” application to help prevent mold growth inside the homes. Muck-out teams have now transitioned to rebuild volunteer teams.
M.A.R.C - Burnet
Multi-Agency Resource Center
401 East Jackson St., Burnet, TX 78611
From July 11 through July 18th the Ark team helped to facilitate a Multi-Agency Resource Center (MARC) at the Burnet Community Center. This was a place where the team of volunteers were able to meet with and assist 527 people impacted by the flood. This included immediate financial assistance of gift cards and began building the case files for long term recovery.
If you are able to help us and/or help us share the word about the need, please do!
Thank you for thinking of us! Please let us know if you have any questions.
Or mail checks to:
PO Box 1130, Marble Falls, TX. 78654